I did not want to have to post this but due to my naive attempt to contact Apex for resolution I was forced.
I recently purchased 2 action enhancement kits for a Glock 19 Gen 5 and a Glock 45. The kit includes an Apex trigger on an Apex trigger bar and an Apex negative connector.
Everything dropped in easily (I am a certified Glock Armorer). I conducted function checks on both firearms and noticed that the Glock 45 had what I would call a “double re-set” meaning upon pressing the trigger, racking the slide and allowing the trigger to re set, it re set with a click about half way and then re set again to the full wall…
This is bad, right? I contacted Apex and talked to a tech named Cory and he did a bunch of double talk about how I didnt really feel that and that I need to polish the connector with 600 grit sand paper…I explained that this was a carry firearm and I didnt feel comfortable gunsmithing a brand new part of a $130 kit…He said he “could” send a replacement but there was no guaranty the same thing would not happen…
Is it me or is this a bizarre response to correcting an obvious defect and possible legal liability?
The posted picture is of the connector in question.
I recently purchased 2 action enhancement kits for a Glock 19 Gen 5 and a Glock 45. The kit includes an Apex trigger on an Apex trigger bar and an Apex negative connector.
Everything dropped in easily (I am a certified Glock Armorer). I conducted function checks on both firearms and noticed that the Glock 45 had what I would call a “double re-set” meaning upon pressing the trigger, racking the slide and allowing the trigger to re set, it re set with a click about half way and then re set again to the full wall…
This is bad, right? I contacted Apex and talked to a tech named Cory and he did a bunch of double talk about how I didnt really feel that and that I need to polish the connector with 600 grit sand paper…I explained that this was a carry firearm and I didnt feel comfortable gunsmithing a brand new part of a $130 kit…He said he “could” send a replacement but there was no guaranty the same thing would not happen…
Is it me or is this a bizarre response to correcting an obvious defect and possible legal liability?
The posted picture is of the connector in question.