This am I having coffee cross town with my buddy, phone rings, wife is screaming we have no water anywhere in house. I reply I will be home in a few, like a 7 minute drive. As I get close got home what is being shot in air water, apparently the a "third party contractor", is do a valve replacement, and we got shot off. This is planned service disruption. I said I live over there point in direction of home, to one of the workers, and say why were there no notified of scheduled what're outage. Now this is funny, the guy say company canvassed yesterday knocking door. Mentioning he said they did not do door hanger, or fliers advise us. He said I know we told them too leave door hangers. I did try to call customer service at actual water company to ask why no hanger's,or fliers. Lady put me on hold for supervisor, but after 30 minutes she promised a call back. Never got no call back, and think common sense is dead. Just a while back I did see one of the water companies worker who actually work for water company, asked him why no door hanger, or notice left on door?? Explaining we are old, we do not always hear bell or door knock, some are very old & do not answer door for any unexpected reason, safety thing. I asked do you have supervisor who holds meeting, he replied we do, I said tell him about this fiasco from your old customers prospective. Lot of drama that could have been avoided with some communication, fliers, or door hangers. Wife is still pissed, say had I been in showed soaped up, and no water. I get the point.