I have no control or input into their system, but they are aware that it drops modification lines.Not sure I understand the system, but is there a way you can dump the ordered information from their system into a CSV or other text form? You could then at least read it manually or import both csv's into a spreadsheet to compare.
Is there a way on their system to expand to more detail?
In a former life as a computer systems guy, I used to write computer scripts to compare various variables and file contents to ensure it was all there and changes were made correctly. Saved me a lot of error-prone eyeball checking and expensive re-dos of system rollouts.
Back then I dreaded changes because I had to both deal with them and take the complaints from my users. Now I only have to deal with my wife's rants when her computer stuff gets changed. I don't have to fix that because I made sure she got a MAC and I refuse to work on them (she has kids for that).
MP - what do the cabinets look like... and are you offering free shipping?
Not Dura. Dura Supreme is a nice line, looks fantastic.Does the manufacturer happen to be Dura ? My wife want to know (cabinet dept manager)
She deals with it daily
A CSV file is defined as using commas as column delimiters. But if they are using an import function they might also consider other characters as column delimiters.My guess is the data has characters not being correctly delimited, such as commas or apostrophes.
Their system is likely not realizing the true format when they read it in.