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Windows Error Recovery, Launch Startup Repair??

Discussion in 'Tech Talk' started by sharpshooter, Dec 1, 2010.

  1. sharpshooter

    sharpshooter Member Millennium Member

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    Having some computer issues. I downloaded the latest Adobe Flash player. Suddenly whenever I open Google Earth or multiple photos in photoshop, my desktop freezes, gets pixilated, and I have to manually shut it down. Didn't happen before that download.

    Dell Inspiron 530, Vista

    When I start it back up, here's what I get:

    Windows Error Recovery

    Windows failed to start. A recent hardware or software change might be the cause.


    I click on:
    Launch Startup Repair

    Your computer was unable to start. Startup repair is checking your system for problems.


    Cannot repair this computer automatically

    Root cause found: Unspecified changes to system configuration might have caused problem.

    Repair Action: System files integrity check and repair result: Error code = 0x2


    I click Finnish and the computer freezes up again. I manual restart. Then it starts up normal again and the computer works fine, until I try to start Google Earth or load a bunch of pics onto photoshop etc.

    How do I fix this? I'm not a computer guy.
     
  2. kc8ykd

    kc8ykd

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  3. W4CNG

    W4CNG

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    Your computer should have done a Set Point where you can go back to before the last program upgrade/install. This can be tricky or not functional on some computers. My Vista cannot do this even if it say it can. So much for MS Systems. When my last two MS computers fail I will be buying another two Apple Mac Computers which I already own 1 Mac Book Pro and One IMac.
     
  4. sharpshooter

    sharpshooter Member Millennium Member

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    Tried uninstall, didn't resolve my problem. Sometimes the computer starts up normal and works for a while before pixillating and freezing. Sometimes it doesn't start without freezing up.

    Called Dell support. He only asked 3 questions and garunteed me it was a trojan virus that he could repair remotely for $129.00 with a 7 day warranty, or $250 for a 1-year warranty package. Is this reasonable?
     
  5. srhoades

    srhoades

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    If it is a trojan then download run malwarebytes. No need to pay dell.
     
  6. kc8ykd

    kc8ykd

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  7. Sgt. Schultz

    Sgt. Schultz Annoying Member

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  8. sharpshooter

    sharpshooter Member Millennium Member

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    I had the Dell support guy do it. It took him 2.5 hours working on my computer via remote. The worm corrupted my graphics driver too, re-installed that. Couple other things as well that I never would have figured out on my own. If it took a "pro" that long, woulda taken me forever.
     
  9. srhoades

    srhoades

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    I bet Dell is blowing smoke, the problem was probably a corrupt graphics driver all along. It took Dell that long because Dell are idiots.
     
  10. Patrick Graham

    Patrick Graham Footlong Jr.

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    +1 on that.