Help!! I have little control over Windows XP. The problem started with the address bar locking up when I clicked on the drop down arrow. I could not close Windows Xp by clicking on the X in the upper right hand corner. I updated my Norton Virus scan to 2006 version and went to install it, and the computer said i must uninstall it to do a live update. I could not uninstall it so I went back with a restore point from before I downloaded it. The computer says it is still in the progtam files and won't open a new copy. The restore function does not work, the screen stays blan. The search function will not work, the screen simply shows the microsoft dog but the fields will not populate. Any suggestions?