I've had them for like 6 years now. They're phones SUCK! They never have anything I like. They don't have 3G here in OKC. BUT, my son had surgery. They sent him a card! Wow! My wife was in there to pay the bill, and had mentioned she was on her way to hospital. Don't know them or anything. Few days later, we get a card thanking us for being customers, and hoping his surgery went well! I was shocked. Anyway, everytime I want to change to AT&T or Verizon, they do this to me. I've never, ever had a problem with our bill either. When we go in to pay our bill, they are super nice. Have been out of town, and they have given us chargers, batteries, etc. They have been great. I just don't want to change from them to these other guys, and be sorry. I just wish they would get some decent phones, and have a 3G service!! Does anybody else think the same thing about them?