Gun shop owners are like every one else. Some are decent, knowledgable people, and willing to work out a fair deal. Others are not decent, know less about guns than my daughter, and out to rip off people as much as they can. I've been to guns shops around the country. I always found the smaller shops located away from major cities to be the best. They may not have the selection, but the do have decency and stand behind their product. The bigger guys try to oversell you on your needs, and are more likely to be ***** wipes because they are only intersted in making an easy score. IE... selling a fully loaded Noveske with Beta mags, and enough accessories to choke the local SWAT team. Owners CAN be the worst of the lot. I have had one here PHX try to upsell me from a Stag AR he had on sale for $725 (only one in stock, and probably advertised to bring in customers) to a loaded LMT with a fully loaded rail,optics, lazers, etc.. for darn near $3500. When I insisted on the Stag, he told me that it actually was sold but they had not taken it off display. The rest of my visits there for my other needs, I was basically ignored. It's better to find a good reliable FFL and order your products from the net, in my opinion. I get most of my stuff on line any more, just to avoid those types of situations.