I'm trying to at least evaluate my in-law's laptop. It won't get past the winxp screen without the blue-screen "physical memory dump" and auto restart. I don't hear any bad drive noises, and they claim to not have recently installed any hardware or software. This is with all configs, including "last known good" and all versions of Safe Mode. So, I burned a boot cd on my own pc and loaded it in successfully; meaning I can see the c: drive in dos, and any files on the cd. Is there a utility/diagnostic of any sort that I can burn onto a boot cd, then run from the dos prompt that may help evaluate or fix XP in anyway so I can get it to startup? Thx!