Haven't even received my order yet and already feel like I am dealing with a top class company! Placed an order with Top Gun Supplies for a Blade Tech item. One of the items I was ordering from Brownells was OOS. Sent Top Gun Supply an email request from their web site requesting it be added to my already processed order. The request form was easy to find. The form recognized my username automatically. I received 1) An updated invoice. Yipee! PLUS 2) a personal email letting me know it had been updated. Thanks Michelle Top Gun Supply certainly makes shopping online with them a very easy experience and their prices are right down there with the lowest around. I will definitely be back again.