No matter how angry you get. Case in point: Last weekend I found a gun at a show that I really wanted. Unfortunately, I'd already spent most of my cash and so I worked out a deal, giving the guy $200 and meeting the guy the following week at another gun show 120 miles away. The first stress hit when I realized I'd accidentally thrown the receipt away that had his telephone number on it. The second stress hit when I went to my (small) bank on Saturday to get the cash, and found that they weren't open on Saturdays. The third stress hit when I realized I didn't have enough cash in the checking account that I had a debit card for. The fourth stress hit when I realized that I did not have a debit card for the checking account that had cash in it. So I thought, "I'll bite the bullet and go to AMSCOT. I'll have to pay them 10% to cash the check (thus adding to the cost of the gun, on top of the $60 in gas it was going to cost to go across the state to pick it up.) OK, I'm a little stressed now, but not too bad... So I get to the counter, write out the check, put my fingerprint on the check, and hand them my driver's license, along with the telephone numbers of two people for references (????) She looks at the check and says, "What do you need this money for?" I said, "What?" "What do you need this money for - we need to know if we're going to cash it." I was tempted to say, "A hundred pair of zircon-encrusted tweezers," but didn't think she'd get the joke, so I said, "That's none of your concern." Then she asked (and this is the important part...) "How much do you have in the account?" "About $1200." (Which was more than enough to cover the check.) So she went back, copied everything, made a phone call, left me standing there for about ten minutes, came back and said: "I don't think we'll be able to cash this for you." I said, "Wait a minute. You've got my driver's license, my fingerprint, and my check. I thought AMSCOT cashed checks?" "Well, we do." "OK, then please cash this one." "Sir, do you have a bank statement with you? If you can get me a statement we can take care of this." (Blood starting to boil a bit.) "No, I don't have a statement, but I can go home and get one. I'll be back in about 20 minutes." "That would be fine sir." Twenty minutes later I hand her the bank statement. She makes a copy of that, and makes another phone call. "I'm sorry sir, but we're unable to assist you with this transaction today." "WHAT?!" "Well sir, corporate has declined to cash your check. I'm sorry." "Let me speak to the manager on duty." He came to the bulletproof glass and having been standing nearby during the entire hour-long ordeal, said: "I'm sorry sir, but corporate make these decisions. My hands are tied." "GIVE ME THE PHONE NUMBER!!" (Blood is really starting to boil now. And here is where remaining clam would have helped prevent my next bit of utter stupidity.) After telling the lady on the phone the situation, she asked me for my Social Security number. And I blurted it out. I know better. I'm very protective of that number. There's no reason for them to need it. So why oh why did I shout it out loud in a room full of people? Anger. Now, to top it all off, the lady on the line at 'corporate' told me that AMSCOT policy was to require five times the amount of the check in the account. (Now I'm really pissed off.) "WHY DIDN'T YOUR EMPLOYEE TELL ME THIS WHEN I TOLD HER HOW MUCH MONEY WAS IN THE ACCOUNT? WHY DID SHE TELL ME TO GO HOME AND GET A BANK STATEMENT SHOWING THAT AMOUNT? WHY DID SHE TELL ME SHE WOULD CASH THE CHECK IF I COULD PROVE THAT I HAD $1200 IN THE ACCOUNT????!!!!!!" "Well Sir, we don't give the information I just gave you to our tellers." "WAIT, WHAT?! ARE YOU TELLING ME THAT YOU DON'T TRAIN YOUR EMPLOYEES IN POLICIES AND PROCEDURES YOU USE?! WHY ARE YOU WASTING MY TIME?!" "That's correct." That's when I went off, screaming at the top of my lungs how I would never do business again, what a complete pile of BS this was, and blah, blah, blah. I didn't even ask for the copies of my D/L, bank statement, and check back. I was too furious, too caught up in the anger of the moment. I just got in my car and drove, probably committing several acts of near road rage on the way out of the city. AMSCOT can suck it, and I need to work on staying calm when dealing with faceless drones whose sole task in life is be a roadblock. Rant over. I drove to the show, gave the guy a check for the balance due on the gun, drove home, and had a drink.