They seem to not be as "on the ball", as they used to be. I don't know what's up, but their customer service has changed. I've purchased a couple of guns from them and their sister company (top glock) over that last 3+ years and just recently it seems that its taken a down turn. They no longer give you a choice for overnight shipping , and it seems that when you have a question about your purchase they have about the same info as you get on the website. Seems like maybe they've gotten too big. Ah well, due to the EXTREME prices my local dealer charges I'll definately continue to be a customer. I have yet to see another online store with the same selection and pricing. Anyone have a favorite merchant to share with me? Too bad there is an amazon.com for guns.