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Discussion in 'General Firearms Forum' started by PattonWasRight, Dec 3, 2019.
Thanks for the update. Be curious to hear if it runs okay after new parts installed.
I know Taurus is (was?) junk because I had one.
I've had other guns that had issues but none like the PT709.
You changed your avatar pic Cowboy ... is that gal holding a snubbie from a movie scene? Looks Alfred Hitchcocky
I've had 5 the last two years. No problems with any
Got the new parts. The new extractor had a number 2 stamped on it, the original had 1 stamped. I assumed an updated part. The shape of the extractor itself was different, the rest of it looked identical. Installed everything 3 times. Each time I racked the slide the extractor jumped out/fell out. I assumed I messed up the install, but I did it 3 times. Was sure to see and hear the pin on the spring cup pop into place in the hole in the extractor. Crazy. So ... I'm thinking the wrong extractor was sent, that, or the slide wasn't milled correctly/out of spec. None of the parts were inside a sku bag, just all of them together in one, unmarked.
Anyways ... not my problem anymore.
Contacted Taurus and the were good enough to pay for shipping in. Good thing, otherwise I may have thrown in the towel. Took it to Fed ex this am and it's on its way to the mothership. All will be done on their dime.
Will update again when I get it back.
Thanks for the update
Thanks for keeping us informed.
Contacted Taurus as I lost track of where I wrote down their service ticket number so didn't have on the paperwork sent with the gun. Wanted to make sure they had it tied to the service ticket. Was told that could take 2-3 days and that expected turnaround was 12 weeks :-( due to them still dealing with their move. Oiy. I could relocate and have pictures back up on walls in half that time.
Don't expect an subsequent update anytime soon
That is a let down. You have seemed to be pretty patient about the whole thing. You must have kids.
LoL! Well said.
Yep, been there done that with the patience thing. I guess if this gun wasn't a curiosity purchase I'd be more revved up about it. I'm not happy about it of course, but so far Taurus has been handling in a stand up way
Took me a couple months to get a replacement barrel for my TX22, still waiting on the 2 free mags they promised.
I'm ok with it, my old barrel has chatter marks but it shoots fine. I forgot about the move, maybe I'll get the mags someday.
A curiosity purchase pretty much sums up my G2C purchase. That and getting a vehicle for a laser cartridge. I had no 9mm that you could pull the trigger over and over and not have to manipulate the slide.
Glad to hear Taurus is making an effort. This is my only Taurus product so far, but there may be others in the future.
I guess it's skinny inventory and we wait for a boat from Brazil?
Thought I'd update you guys as a diversion from quaratine-itis?
Called last last week. Literally 3 minutes hold time short of one hour. Ugh. Taurus politely told me up to 12 weeks to get my gun back. They recv'd it on Jan 29th except the "pre-amble" on trying other parts to fix it started on Sept 18th last year, which tallies up to almost 7 months of time elapsed that the firearm has been down, or not in my possession.
Which I politely pointed out to the very nice phone rep lady was at the point of "ridiculousness" for me and I asked what she would do if she was me.
So .... in up to 5 days I should receive a call from someone on their "escalation team." I give them credit for having one, at least in name. I don't expect much more than empathetic "yes, I understand how frustrating this is, we're doing everything we can" but maybe I'll be surprised.
True, there's a "corona factor" here, but we have been stacking a lot of delays for various reasons for quite some time. It is getting ridiculous, but at least I'm not emotionally invested in this gun, so I'm kinda' enjoying the show in a weird way.
Mine was a curiosity purchase that I picked up when my wife got her Glock 42. No problems so far with mine.
Well, some of you have probably become grandparents in the amount of time that passed, but here's an update ...
The gun is getting delivered back to me tomorrow. That makes about 4 months of elapsed time since they received it. I asked the woman what the repair ticket said and she said parts were replaced and it was test fired 24 times with (xyz) ammunition. What parts are not specified on the ticket, so we'll see soon if that included the slide. I'll holler back when I get it and do the test I did that revealed the issue.
Jeez that's a long wait
This one's for the history books. Real Life Lesson's.
I am interested to know how this ends PattonWasRight.
Thanks for sharing.