Separate names with a comma.
Discussion in 'General Firearms Forum' started by PattonWasRight, Dec 3, 2019.
@PattonWasRight, you should be getting a commission for your extensive research.
The newer locking blocks beretta uses can be used in older models and I believe also in the PT92 as it is a Beretta design.
Lot of stuff took place since last update ...
I searched online and found a Taurus press release that ended with the email contact of a person at the marketing/pr company that Taurus uses
I contacted that person and asked if would be open to pass some experience/feedback along to his/her contacts at Taurus. My input would be professional and constructive, and that I would not be asking anyone to do anything on my behalf, I was simply wanting folks to hear of my experience over 12 months of high interaction with multiple consumer-facing departments.
This person was super helpful and passed my input along. Turns out the person works directly with the Taurus USA CEO, and the marketing/pr agency person confirmed the CEO had indeed read it and was inquiring internally about the issues I observed.
Crazy, fortuitous alignment of the stars.
Note also, I provided high praise for the call center and customer advocate folks, providing names, so I feel like I did do a good deed here for the Taurus folks that earned it IMO.
From there things happened blind to me, but then Taurus called me and from the updates I could see things from my letter actually stuck. My gun was looked at by a "senior tech" and low and behold, it was stated that the ejector and been "adjusted and fitted." The gun came back in a timely manner and was not dumped into a bucket of oil, and the documentation provided actual narrative as to what took place. Prior, my gun had come back with the most minimal of comments and was drenched in oiled inside and out far more than any reasonable person would think is okay.
Looking at the gun, the ejector is no longer able to make contact with the striker tab, and the striker tab, which had a groove worn into it, appears to have been ground and polished as I can't really make out the groove anymore, maybe just barely.
So, I recv'd the gun yesterday and held my breath going to the range. I ran 3 full mags and then 3 more mags with +1 and low and behold, nothing bad happened!
What a relief.
I intend to take the thing along with me to the range and will increase round count up 200, for good measure. Just in case.
Glad I'm at this point. Along the way, to Taurus credit, they did provide an extra mag to me when I pointed out the range fees and ammo expense I've incurred testing faulty repairs. They also reimbursed my FFL for the replacement G3C in a timely manner.
It took a lot of extra effort obviously, far beyond what the usual consumer would take on, but at least they hung in there, didn't shut down on me, and tried.
So, I guess the only updates to come now are for when I hit round count milestones or if (please no!) there's some issue that pops up
I hope this has been helpful to folks, and also hope that Taurus maybe has a better understanding of gaps and how to close them to improve their standing in the marketplace.
Have 200 rounds thru the G3C now
Shooting it today, I tried to put out of my mind all the back story and just see what I thought as if first time shooting it. So ...
The trigger breaks back far in its travel, longer than I'm used to and for me, I'm only SD accurate with it. I'm talking about 5 to 6 inch groups at 7 yards, with the horizontal distribution being the culprit rather than side to side. Subsequent shots off of reset are nicely short & crisp, and I'd guess I'd do better with it accuracy wise if the trigger was just further forward for that
The gun handles and shoots rapid with good control for me. Size wise it's a nice fit, splits the difference between a G26 and G19. With 13 round capacity, nice. Everything looks and feels thought out and nicely detailed.
The big news? 0 malfunctions, and that's in 200 rounds. Breaking it down, nothing seems to be complaining wear/contact wise.
Would I carry it? Maybe, maybe not, time will tell.
Glad you are finally getting out of the woods with that thing
The story just keeps unfolding, but the ending is looking like it may be a good one. I had almost given up!
If it were me, I would have sold the G3 and washed my hands of Taurus by now. You're tolerance is impressive.
Good to hear. Hopefully this one is better. As always with Taurus, some are and some aren’t.
Glad to see it seems like it has been resolved
As a range session, it did not suck, and I felt exactly the same thing!
You made me look at the page count for this thread, now 13. That's a lot. For one gun. Again, if I can forget about the past, I do like the gun.
LoL! Well, I felt like I was providing the gun community a public service. Something that needed to take place, so no, I wasn't going to give up.
I think that's a good summary.
Thanks. With another 100 rounds I'll deem it good to go.
Well shoot this for another 100 rounds. I think I've read that's the magic number to test reliability. If anyone knows otherwise, holler.
Thanks for following along this drama. If anything, if you have a friend that gets a Taurus and has problems, at least there's this road map on how to navigate their organization.
If the big bosses listened to your story and make real, lasting changes to Taurus CS, you may have done a service for all Taurus owners.
So happy your G3 has been corrected. Enjoy.