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Surefire Good Customer Serice

Discussion in 'Black Rifle Forum' started by glock22357, Mar 19, 2010.

  1. glock22357

    glock22357 Got Ammo???

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    I just thought I'd give a thumbs-up to Surefire customer service.

    My M4gery was sitting on the arm of the couch, and got bumped off. When I picked it up, the Surefire M951XM07 wasn't working. A quick call to Surefire got a new lamp assembly on it's way to me free of charge.

    Nice to see them backing their product.....the person I talked to thought it was strange that such a little fall would break the lamp, and so did I, but they made right by me!!
     
  2. RyanNREMTP

    RyanNREMTP Inactive/Banned

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    That's great to hear.

    It is strange how just little bumps or falls can break one thing but sometimes something massive doesn't do a thing.
     

  3. irish_ironsight

    irish_ironsight

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    Credit where credit is due.

    Surefire knows the true meaning of Customer Service, I would never hesitate to recommend them to anyone !
     
  4. Kentak

    Kentak

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    They damn well should have good CS for what they charge for their products.