My advice is to steer clear of both of these companies. They are owned by the same people and have by far the worst customer service I have experienced. On February 6, 2003 I ordered a vault door from Sportsman Steel. The door I ordered is actually a Pentagon model. I was told 8 to 12 weeks and because it was a custom order I'd have to pay in full, no problem, this is what I've heard from every safe company I talked to. I paid by credit card on February 7. At four weeks I called and spoke with the salesperson I ordered from and was told things looked good for a ten or twelve week delivery. At eight weeks I called and was told Status Person 1 would call me back. Never happened. At twelve weeks I called and was put on hold for quite some time while waiting for Status Person 2, who replaced #1. Eventually I was hung up on - I know this because I could here people talking prior to the 'accidental' disconnection. Status Person 2 denies he hung up on me and said he'd have to call me back. Finally hear back from Status Person 2 and I'm told it will be two or three more weeks. Call back in two weeks (Week 14) and I'm told Status Person 3 who replaced #2 will call me back. Call back two days later and I'm told the same thing. I tell receptionist of my previous attempt and she doesn't seem surprised or concerned. Email company one day later with this list of my attempts at contacting them and give them until the end of that day to contact me or I'm contacting my credit card company. Receive no reponse. Wait two days before contacting credit card company and then tell them the story, they say no problem with disputing the transaction and I'll have to fill out a survey. I'm now at sixteen weeks. I have the survey from the credit card company in front of me now and I'm ready to mail it so I call one more time. Status Person 3 (still with company) will call me back. Salesperson is no longer with company. Receptionist again doesn't seem phased that they are four weeks late on an order and refuse to return my calls. Manager is too busy to discuss my situation. I'm emailing the NRA to let them know this is one of their advertisers. Stay away from these guys.