Sig contact info

Discussion in 'General Firearms Forum' started by Trench Sweeper, Jun 15, 2020.

  1. Trench Sweeper

    Trench Sweeper On the day of your birth death began stalking you

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    Does anyone out there have a Email for Sig customer service? I can't find one on the website and have tried to call them twice now being on hold for over 30 minutes each time before finally hanging up. I am getting to the point with it that if this is their idea of customer service I will just trade off all my Sigs for something else.
     
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  2. -JCN-

    -JCN-

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    Monday morning is a bad time for them. I think you fill out an online CS request off their website but it’s better to call off peak times.

    They have been excellent for me customer service wise and when you get a hold of them they will take care of you well.

    It’s slower to wait for an online response back than calling them later in the day. I sometimes send the online request AND call them so they can reference more details.

    1DE70315-FE8E-45B4-B123-C9466FA96B81.jpeg


    https://www.sigsauer.com/customer-service-contact/

    That’s the online form. They are saying that service is delayed due to pandemic though.
     
    Last edited: Jun 15, 2020
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  3. Trench Sweeper

    Trench Sweeper On the day of your birth death began stalking you

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    I will try again Wednesday. Thanks for the info
     
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  4. Deputydave

    Deputydave Millennium Member

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    Try getting a live person from Ebay and any other CS will look like they are rushing to exceed your expectations! Hint...there are NO live people at Ebay to talk to anymore.

    Try [email protected] or [email protected]

    I've talked with both of these techs in the past, hopefully the emails are still active.
     
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  5. Trench Sweeper

    Trench Sweeper On the day of your birth death began stalking you

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    Great, thanks a lot I appreciate it
     
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  6. boilergonzo

    boilergonzo

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    bill.larson was there in 2013 and was helpful. No clue if he is still around, but he was a customer service team lead back then.
     
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  7. G26-Has-my-6

    G26-Has-my-6

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    Here's another customer service contact from Sept 2018

    Brian VanBilliard <[email protected]>
     
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  8. Trench Sweeper

    Trench Sweeper On the day of your birth death began stalking you

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    I did finally get hold of them today. I was on hold 42 minutes.
     
  9. bitcoin

    bitcoin

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    Been on hold for 40 minutes with them today, no budge. Probably closing any minute too. Frustrating.
     
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  10. Trench Sweeper

    Trench Sweeper On the day of your birth death began stalking you

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    Did you ever get through?
     
  11. bitcoin

    bitcoin

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    Got through after about 45 minutes. You? I had some wear on my p365's striker housing and they said it's totally normal.
     
  12. Trench Sweeper

    Trench Sweeper On the day of your birth death began stalking you

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    It was 42 minutes for me. So. If anyone needs to call sig looks like you should be ready to be on hold over 40 minutes so put the phone on speaker and find something to do.