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Shipping times

Discussion in 'Talon Grips' started by grizman, May 9, 2012.

  1. grizman

    grizman

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    Talon Grips having a problem right now? Ordered some end of last week and have not received a shipment confirmation yet. Just running behind maybe.
     
    Last edited: May 12, 2012
  2. ashecht

    ashecht

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    they come usps so I dont think you will get any kind of confirmation.
     

  3. grizman

    grizman

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    I should have stated the E-mail they always send stating your order has shipped. Can't call either, goes straight to a no voicemail setup message.
     
  4. texas 48

    texas 48 Gold Member

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    having the same problem ordered 5/5 no response except takings my money and sending an invoice. emailed them yesterday. Faster you grow customer service starts to suck.
     
  5. grizman

    grizman

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    Texas 48, you get a response back on your status?
     
  6. texas 48

    texas 48 Gold Member

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    NOTHING, NADA,ZIP. how about you
     
  7. grizman

    grizman

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    Zero response either!
     
  8. grizman

    grizman

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    Dear Talon Customer,

    Friends and family appreciate your patience while we deal with the unexpected loss within Talon. We are doing our best to deal with our grief, while at the same time working to maintain the customer service and quality of product that Talon has always delivered. We are aware that you have an order pending and ask for your patience while we work through the changes. Our goal is to be filling outstanding orders within the next two weeks. We assure you that your product will be shipped, however, if the timing of this will not work, we will issue you a refund promptly. If you wish to receive a refund, please reply to this email with "REFUND" in the subject line and provide your name and invoice number in the body of the email.

    Thank you in advance for your understanding.


    Friends and Family of Talon


    Rec'd this this morning.
     
  9. whitebread

    whitebread ΜΟΛΩΝ ΛΑΒΕ

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    I also got that email. Who died?
     
  10. grizman

    grizman

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    Derik, the owner,founder and until now the sole operator of Talon Grips.
     
  11. packinaglock

    packinaglock John 3:16

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    Wow, God bless ya buddy RIP
     
  12. whitebread

    whitebread ΜΟΛΩΝ ΛΑΒΕ

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    Holy crap! I that is awful. My condolences
     
  13. grizman

    grizman

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    Update.

    Just rec'd an email from Talon stating my order from 5/5/12 shipped today.
     
  14. grizman

    grizman

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    My grips arrived in today's mail. Same material and same cut pattern as all my previous ones. Talon is still GTG!
     
  15. texas 48

    texas 48 Gold Member

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    Got mine yesterday. Will be putting the rubber textured on my 29sf .

    Sent from my PC36100 using Tapatalk 2