Service Pack 3 Help

880 Views 3 Replies 2 Participants Last post by bocephus549, Jul 12, 2008

bocephus549

Discussion Starter · Jul 12, 2008

My automatic update has been installing SP3 during regularly scheduled updates. After the update to SP3 my computer will no longer connect to the internet. I have corrected the problem by doing a system restore to a date prior to the SP3 update. I also have turned the auto updates to off for now.

I am running XP Home Edition on a Dell Inspiron 1501 laptop. Is there a way to update to SP3 and fix my connection to the internet or should I just stay with SP2?

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Washington D.C.

· #2 · Jul 12, 2008

If you have Zone Alarm firewall switch it off (or uninstall it) and download and install the latest version. It is suppose to fix this problem.

Latest version here

http://filehippo.com/download_zonealarm_free/

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Washington D.C.

· #3 · Jul 12, 2008

ZoneAlarm customers have complained that access to the Internet was denied after installing MS08-037, a patch designed by Microsoft to correct a vulnerability in both the client and server Domain Name System packages within Windows. Earlier on Tuesday, a security researcher announced a massive, multi-vendor patch release to address a fundamental flaw in DNS that could allow attackers to spoof IP addresses.

This release fixes this issue.

Says it's caused by the Windows Update MS08-037.

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bocephus549

Discussion Starter · #4 · Jul 12, 2008

Washington said:
If you have Zone Alarm firewall switch it off (or uninstall it) and download and install the latest version. It is suppose to fix this problem.

Latest version here

http://filehippo.com/download_zonealarm_free/

I do have zone alarm. Thanks very much for your help

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