Privacy guaranteed - Your email is not shared with anyone.

Ronin asano... Many Thanks

Discussion in 'Tech Talk' started by Wulfenite, Oct 22, 2004.

  1. Wulfenite

    Wulfenite The King

    Jun 1, 2000
    Likes Received:
    Pretty Fly for a White Guy
    Thanks to the info you provided I finally got tough with earthlink and hammered out my email issues.

    Here's the story.

    I started out as a JPS customer, Onemain bought JPS, the Elink bought onemain. Along the way onemain decided that my email address was not a sufficient user ID so the assigned me a new user ID that was impossible to use becasue it was a bunch of mostly meaningless numbers and letters. I jsut kept using the previous mail address. When I got bought into earthlink both address came over but the meaningless address was the primary. Here's where the problem occurs. When I logged into create additional email address I didnt log in as the account user; I logged in as the alias which was actually my original mail address. So all the successive accounts I created were more aliases not new, standalone profiles. Since I never logged in under the primary name I never saw the screen that allows the creation of new profiles.

    After talking to half-a-dozen out sourced workers in India, and a couple state-side tech people I got all the aliases transfered into profiles and now I'm a happy camper.

    For the record the Indian tech people were more knowledgeable and helpful than the American workers I talked to. One state-side girl clearly had know idea what I was talking about, got frustruated, and hung up on me.

    Once again..... Thanks.
  2. ronin_asano


    Apr 13, 2004
    Likes Received:

    i was going to ask you if you had an update on this, i think i saw you post in one of the hk threads or something, but i didn't want to hijack the topic.

    glad i could help.