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Question re: Problem with Mozilla Firefox

Discussion in 'Tech Talk' started by JCM298, Aug 24, 2006.

  1. JCM298

    JCM298

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    I'm having a problem with Mozilla Firefox. After about five to ten minutes of use, it freezes and I get a not on the top line (Header ?) that shows that it not responding.

    Next I get the Windows box asking if I want to send an error report, which I did send. When I looked at the "More Details" section, Windows said it was a Mozilla Firefox problem with a link to Mozilla. I followed the link and downloaded and installed Mozilla Firefox 1.05.06, which I already had on the computer.

    After doing this twice and having the same problem, I un-installed Mozilla Firefox and then re-installed it. I'm still having the same problem.

    Are any of you folks having the same problem? How did you fix it?

    Please remember that I know very little about these "devil's devices" but I can follow instructions that tell me were to click and what not to click.

    Thanks for your time.

    John
     
  2. Washington D.C.

    Washington D.C.

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  3. JCM298

    JCM298

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    Thanks for the quick reply.

    I failed to mention that I ran CCleaner, twice, did a disc clean-up, and am running a defragment now.

    I'll try the Java update next.

    Thank you,

    John
     
  4. Washington D.C.

    Washington D.C.

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    I find it best to uninstall Java and do a clean install of the new version instead of updating.
     
  5. JCM298

    JCM298

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    Ok. I'll try that. I started to follow your Java suggestion and it frozze up again.

    John
     
  6. Washington D.C.

    Washington D.C.

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  7. JCM298

    JCM298

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    Should I un-install all Java items or just certain sections?

    John
     
  8. Washington D.C.

    Washington D.C.

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    When you unistall or install software don't run Ccleaner until you restart the PC.
     
  9. Washington D.C.

    Washington D.C.

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    Uninstall all Java items.
     
  10. JCM298

    JCM298

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    OK, Thanks.

    John
     
  11. JCM298

    JCM298

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    I followed your instructions and now everything seems to be OK.

    Thanks for your help.

    John