I have a pistol done by them and will include a pic of the card but....their work is crap. I had mine less than a month the slide started peeling BAD even though it was in a kydex holster. When I contacted them about it they REFUSED to honor their warranty. The lady I spoke to on the phone called me a liar and mouthed off to me to the point I just hung up. Good luck with them my opinion of their company is they aren't worth 2 cents
I know this is old, but I just picked up a used one and it’s got few chips. I emailed Reno, as the card was in case. They emailed right back and asked for pics. They then said they would redo entire pistol and emailed me FedEx lable.
Curious if anyone has had this redone and if it’s any better than first time around?