This last spring I purchased a new computer for my mother, her first computer. I bought her a basic Dell, and the printer was free with the purchase. So when everything arrives, I go over and set it up for her. The printer was shipped w/o any ink! I realize that in the past the ink cartriges were not completely full in new printers, but you did at least get ink with them. Dell has sunk to a new low. Free printers with no ink. Maybe I shouldn't just knock Dell, as other manufacturers might just be doing the same thing now? but it sucks! Rant finished, thank you for listening!