Ok, I struggled for awhile to come up with a decent subject line and that's the best I could do. Here's my question for you guys. Have you ever had an experience with a department other than your own that left you thinking they weren't very good? I was recently in Alabama for my brothers wedding. The wedding party went out to dinner after the festivities. During dinner one of my other sister-in-laws started feeling poorly and she told my brother that she wanted to go back to the hotel. When she got up to leave she passed out, my brother caught her and lowered her to the floor. Of course I jumped up and started doing what I could while somebody called 911. When the local FD showed up I just felt like they were new to the job and didn't really know what they were doing. For instance, they totally ingnored me and the information I was trying to give them. They directed almost all of their questions to my brother and others around rather than asking my SIL who by this time was alert and oriented. One of their guys eventually got around to getting some vital signs but it was pretty late in the game by the time he did. Other than another diner at the restaurant that identified himself as a medic and gave me a hand I came away from it with a pretty low opinion of their professionalism. I'm assuming it was a paid department due to the size of the city. But that's not really pertinent since I've seen volunteers act way more professionally than these guys and provide better care.