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To everyone who has a perfect Nighthawk, received stellar customer service, etc. please try to ignore this thread. I've already heard all the crap about sour grapes, whining, etc. but feel that potential Nighthawk buyers have a right to be informed.
A while back I ordered a T3 through an authorized dealer. I went back and forth on the options, and ended up calling Nighthawk directly to sort them out. One option I had to have was an ambi safety, because I shoot left handed. I had problems in the past with ambi safeties working loose, and know from experience that Wilson makes a very reliable one. I specifically asked the Nighthawk rep (Tim) about potential issues with their ambi safety, and he assured me that Nighthawk has no such issues.
When I received my Nighthawk I proceeded to put 100 rounds of PMC 230 grain FMJ's through it, and immediately the safety started working loose. Next trip to the range, the slide started slamming shut after the last round was fired, and the safety got even more loose.
I emailed the customer service rep (Larry) at Nighthawk, but didn't get a response. I called Larry, and he told me one of the owners (Mark) would be in touch with me.
Mark called me later that day, and was downright hostile about the ambi safety. He told me that if I knew there are problems with ambi safeties I should not have ordered one. He also asked what I would have done if Tim told me Nighthawks have problems with ambi safeties. I told him I would have ordered a Wilson.
Later I was told that had I read Nighthawks catalogue, it says the warranty excludes ambi safeties. I've never seen a Nighthawk catalogue (to this day) and I guess I had better get one so I know what else is prone to problems.
After a very heated discussion, Mark offered to pay shipping both ways to fix the slide stop, as that was what was causing the slide to slam shut on an empty magazine. He told me this is something no other gun manufacturer does.
Sorry Mark, but not only did Springfield do it, they actually fixed the issue.
Nighthawk did nothing to fix the ambi safety issue.
The way I found out the Wilson fix for the ambi safety issue, was through Springfield. I had the same issue with a TGO1, and Springfield suggested the Wilson safety, ordered it, and installed it for me.
The fix for the Nighthawk safety is to either send my T3 to Wilson and have them install their "Bullet Proof Safety", or order one from Wilson and have a local 'smith install it.
A while back I ordered a T3 through an authorized dealer. I went back and forth on the options, and ended up calling Nighthawk directly to sort them out. One option I had to have was an ambi safety, because I shoot left handed. I had problems in the past with ambi safeties working loose, and know from experience that Wilson makes a very reliable one. I specifically asked the Nighthawk rep (Tim) about potential issues with their ambi safety, and he assured me that Nighthawk has no such issues.
When I received my Nighthawk I proceeded to put 100 rounds of PMC 230 grain FMJ's through it, and immediately the safety started working loose. Next trip to the range, the slide started slamming shut after the last round was fired, and the safety got even more loose.
I emailed the customer service rep (Larry) at Nighthawk, but didn't get a response. I called Larry, and he told me one of the owners (Mark) would be in touch with me.
Mark called me later that day, and was downright hostile about the ambi safety. He told me that if I knew there are problems with ambi safeties I should not have ordered one. He also asked what I would have done if Tim told me Nighthawks have problems with ambi safeties. I told him I would have ordered a Wilson.
Later I was told that had I read Nighthawks catalogue, it says the warranty excludes ambi safeties. I've never seen a Nighthawk catalogue (to this day) and I guess I had better get one so I know what else is prone to problems.
After a very heated discussion, Mark offered to pay shipping both ways to fix the slide stop, as that was what was causing the slide to slam shut on an empty magazine. He told me this is something no other gun manufacturer does.
Sorry Mark, but not only did Springfield do it, they actually fixed the issue.
Nighthawk did nothing to fix the ambi safety issue.
The way I found out the Wilson fix for the ambi safety issue, was through Springfield. I had the same issue with a TGO1, and Springfield suggested the Wilson safety, ordered it, and installed it for me.
The fix for the Nighthawk safety is to either send my T3 to Wilson and have them install their "Bullet Proof Safety", or order one from Wilson and have a local 'smith install it.