Last week we had a storm roll thru and fried one of my phones and my modem. I installed a new US Robotics modem and atleast I can get on line. My problem is my speed (connection) is about 48k, but my actuall speed is only 12k. I tested the modem and it always test at @50k but my tranfer rate sucks. I tried updating drivers and they are the latest ones. I know it is something in my software but I can not find it. any help?