Four days ago I was fondling my Glock 27 when I noticed the loop under the barrel for the recoil spring was bent back as if it was dropped onto it. There was barely visible cracks where it met the frame as well. Not expecting a whole lot but still wanting to work my way up, I started with the retailer, Manchester Firing Line. One email explaining that I'd had it for 3 months and have not dropped it myself and the owner said to bring it in. Unfortunately he wasn't there when I did on Saturday so I left it behind for when he returned. I got a call not even an hour later from Jim and he gave me the great news that they would swap it out for me. I got out there yesterday and there it was, a fresh G27. I was also pleasantly surprised to see the new one was almost a year younger and had more up to date parts like the RSA and ejector, not that I'd had any ejection issues in the 200 rounds I put through gun #1... Anyways, just thought I'd share my pleasant experience with MFL. They have earned my repeat patronage without a doubt.