Lousy Taurus Service Rant - Continued

Discussion in 'General Firearms Forum' started by Church Key, Jun 9, 2020.

  1. Crane1

    Crane1

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    I ordered some magazines from them about 5-6 years ago. Still haven't rec'd them. I called every couple of weeks to start with and then every couple of months for over a year. Finally just gave up.
     
  2. G19 fan

    G19 fan

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    I know in some states, there is a "Lemon Law" relating to new car purchases - criteria is something like 30 days in the shop in the first year of ownership - Is there such a thing for guns?
     

  3. ithaca_deerslayer

    ithaca_deerslayer

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    My Taurus 1911 works well, with FMJ. Not with Gold Dots. I'm not a big 1911 guy, so the FMJ is fine.

    What I like is how the gun has all the ergonomic stuff, for an affordable package. Seemed like other companies were twice as much for a 1911 that felt good in the hand. The Taurus feels great and is a pleasure to shoot.
     
  4. DrewBone

    DrewBone

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    'Sorry for your troubles. I haven't owned but two Taurus products over the course of 35 years (sold a PT 99AFS back in '89 and purchased the one below for a song in 2016, and both work(ed) well), so I guess I've effectively reduced the odds of becoming a disgruntled purchaser:
    20170126_210723.jpg
    I hope you get the issues resolved with the pistol and can move on without being excessively bitter about the experience.
     
  5. gunsmoke92

    gunsmoke92

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    I wish I could say I told you so, but I haven't had the opportunity yet. They have one of the best warranty's with the worst accompanying service on the market. I've now told you so. Hopefully they get you taken care of soon.
     
  6. bac1023

    bac1023

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    Yes that is a good one. Not as smooth as the Beretta, but very solid from my experience
     
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  7. bac1023

    bac1023

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    The G2 and so far the TX22 seem decent, but they have made more crap recently than just the Spectrum.

    Ever see the Curve?
     
  8. bac1023

    bac1023

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    :animlol:

    Yeah definitely a sad state of affairs. Those videos always make me laugh.
     
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  9. Pluto57

    Pluto57

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    It's a silly design, but I really don't know anything about its reliability. Probably because they only sold four or five and anyone who purchased one is too embarrassed to admit it. I don't think it is being made anymore.
     
  10. Pluto57

    Pluto57

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    I haven't been saying it for decades and I still think that recently they've improved significantly. That being said, I'm still not advocating for them. I have a TX-22 that's been great, but I purchased it knowing that if it had issues, I'd probably be stuck with them. It was worth the gamble because for the price, it is unique in its features and I could afford the risk. If down the road it turns out to be crap, I'll trade it in and get something else.

    Most of their other models aren't at all unique in their features and one can find something similar at a similar price point from a company that offers better customer service, so in that respect, I agree that a Taurus may not be worth the gamble.

    Bottom line is that it is hard to have much sympathy for someone who purchases a firearm with a three year track record for poor reliability from a company with a decades long track record for abysmal customer service.
     
  11. familyman357

    familyman357 I'd be more cynical, but my apathy prevents it.

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    Wildly inconsistent quality and wildly inconsistent warranty service have been the rule with Taurus since day one. You may get a gun that runs great for years and years or you might get one that's messed up straight from the factory and can never be made right. Most of 'em are somewhere in the middle.

    This is not a secret. The most rudimentary of Internet searching reveals this, but I suppose every purchaser thinks he'll be one of the lucky ones.
     
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  12. MD357

    MD357

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    Man, I've been told right here on this forum how Taurus was equal to all the big boys.
     
  13. bac1023

    bac1023

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    I don’t think it is. I only ever saw and handled one. Besides being goofy, it was Saturday night special-like from a quality and construction standpoint.

    Says a lot about a company that would release something like that on the market. Pretty sad
     
  14. cbird77

    cbird77

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    The first 5 words of the OP’s post says it all. :)
     
  15. Komatsu61

    Komatsu61

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    9 months to get a 9mm revolver back because of light strikes. Revolver was free as was the repair so could have cared less but it definitely isn't Ruger turn around speed.
     
  16. rayzer007

    rayzer007

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    I have never had any problems with Taurus guns, or their customer service. Then again, I never bought, or would buy, any gun with their name on it.
     
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  17. kody1234

    kody1234

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    i carry a taurus g2c and it has been perfect,not one malfunction.
     
  18. domino1

    domino1

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    When the Glock 44 came out all of the TX22 fans proclaimed how great the Taurus was. This thread is in agreement with what I though about Taurus. OP, I hope you get your support to fix your pistol!
     
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  19. Timeless

    Timeless

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    While it is obvious Taurus has had issues in the past, there are many reviews from well known and respected people that show it to be much more reliable these days.

    The reviews on the G3 are why I decided to give it a try. 200 rounds so far so good with American Eagle ammo. Not anywhere near as nice as my Sig, but good enough for a desk gun at work. For $249 it is hard to beat for someone that wanted high capacity 9mm with a manual safety option.
     
  20. Pluto57

    Pluto57

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    Well, so far, they haven't been proved wrong about the TX-22.
     
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