Expecting a package from them on the 18th. It's now the 22nd and still nothing yet. I contacted UPS for more info, they told me to contact K-Var, ok... So I called K-var 2 times on the 18th, no one answered the phone. I called them back 3 times on the 19th, again, no one answered. Today I called them 4 times, again, no answer... I finally gave up and left them a nasty message. Note that all calls were made during K-var operating hours 7 am - 3 pm pacific. Anyone had any experience with this company? It was my first order and certainly will be my last. I hope I'm not overreacting as I understand packages often get lost or late, but not answering customer phone calls 8 times is just bad business.