My brother bought one. It shot very low consistantly. He called IWI and emailed them. They took a long time to reply. But when they did reply , they told him to buy two different sights to make the pistol shoot level. They acknowledged that it does have a problem shooting low and that several other owners have called in reporting the same thing. They told my brother that they are trying to find a remedy for this. But this crappy thing is that they told him to go and buy different sights for this brand new gun that is faulty. They didnt even offer to send him a voucher for the new sights that they told him to buy. Very crappy customer service.