I have two issues (that I know about!!) 1. I run a Dell notebook with Windows XP Home Edition. I had a critical update icon pop up on my toolbar recently. I tried to download it, but got the message "Critical Update for XP unable to install (KB888162). EDIT: I just received this pop up message: "The Windows Service Pack insallation did not complete. This system is in an unstable state. Go to the Control Panel, Add/Remove Programs snd choose to uninstal the Service Pack." SOoooo...I tried to do that, but then received a warning message that if I unistalled this service pack, the below listed items may not function properly. You can guess it mentioned almost everything on my computer, sound controls, programs you name it. ANY ADVICE ON WHAT I NEED TO DO????? Also, I have a bunch of service packs listed in my add/remove file. Should I normally have 15-20 of these? 2. I was uninstallling some programs today, and noticed that I have maybe 50 different Windows Hotfix 'programs'. WTH are these things? Are they legit and do I need them? 3. I know that I have some spyware/adware on my computer that Avast found and recommended be put in the "virus chest". My question is twofold: a.) How can I fix or delete these? A couple of the issues were w.32 somethings that had to do with my volume system controls. b.) would a spyware program clean those issues up? If so, is Spyware Doctor really worth the $30, or will Spybot Search and Destroy do the same thing? Okay so I lied...I had 3 questions. Come on GlockTalk Techies, help a brother out!!!!