My water was turned off today, I was led to believe over the phone that it was because of non payment, I have no bill so I wasn't sure. I went and had a crappy wait in a crappy line to pay my bill, was told it would be turned back on today. That was this morning. My mom was off, I went over there and hung out with her and a friend most of the day, visited with my brother. Watched tv. Ate red beans and rice. Had a blast. I come home a little after 6pm, no water. I call them and get a guy, who tells me they work til 11pm and my water will get turned back on, to call him back if they aren't here by 9:15pm. I finish watching a House on my DVR at 9:20, I call them back and a woman answers, I don't know if there was a bad connection or what, she says her name and I start talking and in the middle of that, she is obviously talking to someone else in the room with her, talking over me. I say "Can you hear me" but I think she had the phone away from her head. I call right back, and get the guy again. I told him they weren't here yet, he gets my address and verifies the address... asks if he can put me on hold. Sure. He comes back saying there was no reason for my water ever being turned off. He'll dispatch someone to me right away and call me back in 10 minutes to let me know they are coming. I wasn't thinking, I had not gave him my cell #, maybe they have my home # but the phone is unplugged, it's for the alarm only. So I call them back. I get the scratchy lady from earlier. "Yes I called earlier because my water is turned off, I spoke to CITY EMPLOYEE and he was suppose to call me back." And? "I'm sorry what?" And? "And what?" I have no idea what you are talking about. Friends, I've been aggravated all day. My dogs have a huge full water bowl thankfully. But that really huge load in my toilet from 8:30am is getting ripe. The one I couldn't help but drop on top of it at 6:13pm isn't helping. I did the most condescending-I'm-talking-to-you-like-I-think-you-should-never-be-allowed-to-procreate voice I could possibly come up with, and say HI. MY WATER IS OFF. I WANT TO FLUSH MY TOILET. MY BILL IS PAID. I TALKED TO CITY EMPLOYEE AND HE TOLD ME SOMEONE WAS ON THE WAY AND HE WOULD CALL ME BACK. She pushes her phone to the side and I hear her ask CITY EMPLOYEE (oh you *****! he was in the room with you and you don't know what I'm talking about? maybe that's why I gave you HIS name, uggh!) and he tells her exactly what he could have before she wanted to hear my life story. So now, I don't feel bad at all for being an ass to her. They still haven't showed up at 10:29. I have a water key around here somewhere, can't find it, and it's raining and 37 degrees. So I'll stew on this all night and probably get arrested in the morning. It's going to be fun.