Ever since Verizon and Alltel merged everyone I've talked to that has switched to a Verizon phone's service has sucked. My phone has been workng fine but I'm still using my Alltel phone. Some of the reported issues...phone shutting off randomly and not turning back on till you turn it on, not getting voicemails till 2-3 days later, my girlfriends phone won't even receive calls. They gave her a new one and the same thing is happening and now have just told her too bad so sad, go buy a prepaid phone. Also there will be times, at least a third, when it will take at least 5 mins for her to get a text from me. We never had these issues with Alltel. I really want to switch carriers but nobody else covers my area. Whats the point of paying for an expensive service that doesn't work?