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I need help with laptop problem, please...

1198 Views 12 Replies 8 Participants Last post by  Need4Speed
I have an older laptop computer that my family uses for word processing, for storing digital pictures, web browsing, etc.

It's just a 64MB machine with a 10GB hard drive.

Suddenly, when we try to power it up, it goes into Safe Mode and displays the following message:

Not enough extended memory available to run Windows.

Quit one or more applications to increase available memory or restart your computer.


Other than a blinking cursor under the above message, the computer is unresponsive.

As a secondary, family computer, I'd like to save it and put it back into informal service.

What are my (best) options?
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what operating system are you running?

win 98?
Windows ME
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My guess is, part of that little RAM module just went ****-up.

You could either repair that machine, at which point you would have the same slow WinME (>>shudders<<) laptop with 64 MB of RAM... or, you could upgrade to a far better machine for just a little bit more cash.

Many times old laptops are only suitable for use as a Linux machine. What sort of connectivity does it have? NIC or modem? Also how many USB ports does it have?

Does it have a CD burner installed? Floppy drive work?
fastvfr -

What sort of connectivity does it have?

My desktop currently uses DSL. That cable goes to a wireless router. The laptop uses a wireless adapter card.

Also how many USB ports does it have?

The laptop only has one USB port that goes to a powered four-port HUB.

Does it have a CD burner installed? Floppy drive work?

The laptop has a bay used to swap the floppy (diskette) drive and the CD/DVD player.

I realize that this is a primitive machine based on today's standards, however it works pretty well for the basic needs of a second computer. Unless it's expensive to fix and/or memory upgrade, I hate to trash it.
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You’re saying that safe mode DOES work?

If so try this.

Right click on the "My Computer Icon"

Go to properties

Advanced

Performance settings

You should now see a second "advanced tab" that should have a Virtual memory or page file section in it. Make sure that it’s set to allow the system to control the size. (Im not sure of the exact set up in Windows ME, but this should be close.

This could fix your issue.

Do you know how much free space is on that hard drive?

I would also suggest pulling and reinstalling the memory module, but in older laptops that can often be a next to impossable to get to.

K
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Originally posted by Catbird
...it goes into Safe Mode and displays the following message:
Not enough extended memory available to run Windows.
Unfortunately not. I get a menu which allows me to select "SAFE MODE", however it does not (cannot) bring up Windows. :(
Also I tried disconnecting the power, removing the battery, removing the RAM and removing the hard drive. I then reconnected everything, but no change. I tried to format the C drive so that I could try to restore from my original system restore disks. The format seemed to work, but the restore wouldn't.

After discussing the problem with tech support, I decided (right or wrong) to purchase a larger/faster hard drive and 30 G more RAM. I have 15 days from date of receipt to return components for a full refund if not satisfied.
I think HVAC-TECH states exactly what I was thinking. I think you don't have enough disk space left for the machine to use for "virtual memory" (aka "swap space"). You have so little main memory (64MB) that Windows 98/ME is having trouble even starting up anymore. You may have to "delete" somethings off your drive, and perform the advanced options as HVAC-TECH points out to increase the amount of space used by Windows for "virtual memory".

You could also have a problem with a memory bank. If your machine's 64MB is divided between 2 x 32MB chips, then one may have gone. Just go into the BIOS and see how much memory is registered.

Good luck!
Originally posted by Catbird
Also I tried disconnecting the power, removing the battery, removing the RAM and removing the hard drive. I then reconnected everything, but no change. I tried to format the C drive so that I could try to restore from my original system restore disks. The format seemed to work, but the restore wouldn't.

After discussing the problem with tech support, I decided (right or wrong) to purchase a larger/faster hard drive and 30 G more RAM. I have 15 days from date of receipt to return components for a full refund if not satisfied.
Good deal.

If it isn't fixed by those parts, chances are it'd cost more to repair it than to get a new $500 low-end laptop.

If possible, I'd have gone to 2x64MB on the RAM. Thing is, you never know what the deal is with the proprietary laptop components as to the limits they impose until you test them.

Hopefully, this clears it up for you. Good luck.
Laptop problem is common because any types of technical related thigs occur problem. I faced the similar problem with my laptop. I thought it was windows drivers problem and updated drivers but could not be solve problem. Now I have been searching the best laptop repair service center because expert technician can be solve problem
Nice blog!
Are you searching for a service center in Dubai for your Macbook?? Scorpionfix is here, one of the best Apple service center in Dubai.
Surface pro 8 repair in Sharjah
W98, ME, XP, 7….all no longer support by Microsoft. No longer “safe” operating a systems, no patches and no updates.
Buy a new laptop. Yank the disk drive from the old one, and buy the USB adaptor that connects to the drive so you can access and copy off the files you want to keep.
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