I just needed to share that! I hate their web site and support and did I mention the web site. It is the biggest piece of crap I have ever searched! The login is crap, the search function is crap, it's ALL CRAP!!!! I've been in IT since 98. I've configured countless Cisco products. But on the off chance I can't figure something out...;g It's like they made everything crap so you HAVE to buy a service contract! F'n bastards!!!!! I'm not sure I feel better now, but...it's crap!