HP Laser Printer Problem - Solutions ?

Discussion in 'Tech Talk' started by Nolyn, Aug 12, 2007.

  1. Nolyn

    Nolyn

    Messages:
    364
    Likes Received:
    0
    Joined:
    Dec 30, 2002
    Printer was working ok until recently, now every time I print from my HP LaserJet 4200 Laser printer it prints a sheet with the following message

    Error: Unable to store job at printer
    Reason Printer not configured to collate
    Solution Install an EIO hard disk

    The proposed solution does not make any sense to me. Any tech savvy people out there know what this means and how I should fix the problem ?
     

  2. Washington D.C.

    Washington D.C. Guest

    Messages:
    5,218
    Likes Received:
    1
    Joined:
    Oct 13, 2003
    I had a similar problem with a very old HP LaserJet printer. I had to add some very expensive memory but it may not cost that much these days.
     
  3. Washington D.C.

    Washington D.C. Guest

    Messages:
    5,218
    Likes Received:
    1
    Joined:
    Oct 13, 2003
    "Solution"

     
  4. Nolyn

    Nolyn

    Messages:
    364
    Likes Received:
    0
    Joined:
    Dec 30, 2002
    Thanks, looks like I'll need to find the ram and reseat. Or just buy some new ram (possibly not a bad idea anyway)
     
  5. Nolyn

    Nolyn

    Messages:
    364
    Likes Received:
    0
    Joined:
    Dec 30, 2002
    Turned out that this printer was operating on only the built in ram, no additional to reset. Therefore the error message was in error - a software driver problem.

    I uninstalled the driver but could not reinstall because my version of Windows XP Pro did not have the 4200 driver in the list of printers. I went to HP website and downloaded a March 07 version of the driver. Did not work at all.

    I allowed Windows updater to download the driver from Microsoft automatically. Failed to install the first time. I restarted and then reinstalled.

    So, after several hours of messing around I now have my printer working again. There was a time 10+ yrs ago when you could depend on HP. Now most of their stuff is junk (their software never was first rate).

    Just one person's opinion, but others I know have noticed the HP slide.
     
  6. Washington D.C.

    Washington D.C. Guest

    Messages:
    5,218
    Likes Received:
    1
    Joined:
    Oct 13, 2003
    I had that problem upgrading to a newer version of Windows. HP did have drivers but I never got them working. HP did have over 20 webpages of help with the exact problem I was having so it's not like they weren't trying. The hardware(printer) was just older than the operating system and other software.