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Hard Drive Warranty Question

Discussion in 'Tech Talk' started by Viper_Audio, Aug 8, 2004.

  1. Viper_Audio

    Viper_Audio

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    Most retail Hard Drives have a 1 year warranty, this I understand.

    My question is, when does that 1 year start?

    I bought a hard drive that was made in JUNE 2003, but I bought it in SEPT 2003. It is now failed.

    Going to SEAGATE.com, it shows "Out of warranty" from June 2003. But I have receipts to show I bought it in September, so I should still have warranty.

    Does anyone else have experience with this?
     
  2. Tennessee Slim

    Tennessee Slim Señor Member CLM

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    If you have the receipt, that should work. They use the date of manufacture as start date for idiots like me who never keep receipts.
     

  3. srhoades

    srhoades

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    As a side note, Seagate now warranties their drives for 5 years.
     
  4. NetNinja

    NetNinja Always Faithful

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    Yeah you have to call them up and they will ask you to run thier HD utility to make sure it's dead.

    Since it's out of date, make sure to tell the RMA person that you have the reciept that proves you purchased the Hard Drive on that particular date.

    Good Luck.
     
  5. FThorn

    FThorn TV/Movie Club

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    seagates now have a longer warranty. I think 5 years.