I have a hard drive that has a bad head. Upon startup, all it did was make a repeated clicking. We tried hooking it up as a slave to the new hard drive, but it just did the same thing. The bad thing is that there are two critical Word documents on it that weren't backed up. I understand that the drive will need to be sent off to a recovery service. Can anyone recommend any particular company to do this? It looks like it will be several hundred bucks. Are there any companies that charge significantly less, or is that not going to happen?