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GSSF Customer Service- DONNA

Discussion in 'GSSF' started by hoghunter82, Oct 7, 2011.

  1. hoghunter82

    hoghunter82 FL Glocker #182

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    Want to take a moment and thank DONNA at GSSF. I submitted my 2 yr application today and had a few questions about signing up for the match in Orlando, FL in 2012. I have never shot competition before and likely asked some pretty dumb questions. DONNA was fabulous over the phone walking me through the website, rules, gun offerings, etc. Rarely do you find someone willing to help with the patience DONNA showed. So many times all people do is b*tch and complain about things on these boards. Well, here is a big thumbs up :thumbsup: and thank you to DONNA at GSSF.
    Chris C.
     
  2. lclick

    lclick Glockaholic

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    She is one of the BEST.
     

  3. GlockinRandall

    GlockinRandall Member

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    Yup Donna has been great on several occasions. The rest of the staff too, but I've just dealt with Donna more.
     
  4. DannyR

    DannyR Moderator Millennium Member

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    Every member of the GSSF Staff is on the "A-Team!":wavey:
     
  5. lethal tupperwa

    lethal tupperwa

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  6. mike g35

    mike g35

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    Thanks to Donna and the rest of the staff is always in order. Without their hard work what would we be talking about right now, I don't know but I can gaurantee you it wouldn't be GSSF. In other words they are the ones that make it all happen!
     
  7. Shellshocker66

    Shellshocker66

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    I sent in my application yesterday via fax with a bold AC on the top so I could enroll in the armorers class. Figured It would take awhile to get my membership information and so on before I could enroll.

    Well Donna emailed me about 45 mins. after I sent in my fax, saying she had contacted the training department and let them know I was a pending member and let me enroll in the AC class.

    I'm glad she took the extra steps as there are only two classes within the next year that are semi close to where I live. So thankfully I'm now all signed up and ready to attend next March!

    So jumping on the THANK YOU Donna band wagon!
     
  8. Don At PC

    Don At PC Senior Member Millennium Member

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    Donna as with all the GSSF folks do a great job. I just wish folks who want to critisize them just understood how hard this very small crew works so we can have a great time on the range. And they keep being asked to do more with less. We should be thankful we have such a dedicated crew at GSSF.

    No, just in case you are wondering I do not work for GSSF, but I do admire them for their hard work with not nearly enough thanks.

    Don
     
    Last edited: Oct 7, 2011
  9. MrSmoofy

    MrSmoofy

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    I got to talk to Donna today via email as it's time for me to renew asked her a few questions she is A++!
     
  10. mike g35

    mike g35

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    I agree Don, I see people constantly talking about how long this or that takes and I guess they think their are tons of people working at the GSSF office's. Obviously there isn't and if a new guy like me can be patient then I think everyone else can learn also.
     
  11. Ranger54

    Ranger54

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    +1, Donna is super great and responsive!
     
  12. callen1911

    callen1911

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    I conquer, Donna is super.
    Thank you Donna for being so patient and understanding with all of us newbies to GSSF.
    It's because of her I'm becoming a life member.
    Only if we had more Donna's in the world. What a better place it would be.
    I think she needs a raise!

    Thanks again Donna,
    Chad Allen-Certified Glock Armorer
     
  13. LSglock89

    LSglock89

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    Do you now?

    :tongueout:
     
  14. markofva

    markofva

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    I sent Donna an email this morning checking on the status of my membership and within 30 minutes she returned the mail with my membership number. Wow, that is very good service to me. In addition to that she wished me good luck with my first match.



     
  15. n4sxx

    n4sxx N4SXX

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    I just got my E-mail from Donna A ++ there are only 5 office personnel at GSSF that is why the membership packets take up tp 3 weeks to arrive
     
  16. rpgman

    rpgman SCGLOCK

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    I e-mailed Donna at gssf@glock.us on 08/29/11 after the Columbia Match about New Members and not signing the New Member sign up sheet for an extra entry for a pistol. I was asked to e-mail her at that e-mail address but I never got a reply.
    Greg
     
  17. SARDG

    SARDG

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    I'm sorry to say that more than one or two e-mails from me have gone out to that address and were never answered. :crying:
     
  18. rpgman

    rpgman SCGLOCK

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    so, what address are we to use?
     
  19. Rusty Phillips

    Rusty Phillips Moderator Millennium Member

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    I kindof hope to meet her if possible.... or at least talk sometime about renewing my membership

    ready to go to the next match
    have got sick at my job in Canada and looking to do sometime fun
    staying at my sisters house in Atlanta.... sucks that I cant drive...

    otherwise I feel terrific

    Rusty Phillips
     
  20. SARDG

    SARDG

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    Well, Donna has a personal Glock e-mail address, but I don't think that's encouraged. GSSF folks other than Donna can read gssf@glock.us and act on it if necessary. I guess some days it ain't necessary! Must be my deodorant! :shocked: