I need some help. My mom and dad drove from Dallas to New Orleans to take a cruise. As they were pulling into NO, the alternator light came on. My dad arranged for a tow to a local dealership that was closed that Sunday. They were to deliver Monday and I'd coordinate the repair so they could be ready to go the next Sunday. To make a long story short, there have been several SNAFUs that were not the result of any actions on the part of this dealership nut the service writer I have been dealing with over the phone has gone way above and beyond her duties to help is out. I'd like to send her a little something. I'd ask my dad to take care of it but his idea of gratutiy is a firm handshake and thank you. Any ideas? I do not know this woman at all. Cash is good but not possible due to the distance. Is a gift card appropriate? Amazon, Wal- Mart, Target, etc. i intend to also call the dealership manager and let him know about her help.