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Got off the phone with Glock (mag warranty)

Discussion in 'General Glocking' started by HTT001, Jul 25, 2002.

  1. HTT001

    HTT001 Look! Gun porn!

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    Per Glock Service Department....

    Me: Do you guys warranty preban hicap mags?

    Glock: We can only warranty the metal liner.

    Me: What about the plastic separating from the feedlips and the gashes here and there.

    Glock: Does your gun malfunction?

    Me: No

    Glock: There's nothing I can really do.

    Me: DOH!!!!!!!!!!!!!!!!!

    :(
     
  2. DannyR

    DannyR Moderator Millennium Member

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    What kind of vehicle do you drive? Is everything on it warranted for life? If it has any dings on it will the manufacturer replace it?Glock stopped making pre-ban magazines 8 years ago. Glock goes overboard to support Glock owners, but they can only do so much. 1994 magazines came with a one year warranty.
     

  3. HTT001

    HTT001 Look! Gun porn!

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    Don't get me wrong, I'm not mad at Glock. I think they do a fine job. I just WISH they would warranty the mags since they are an important piece of the puzzle.
     
  4. DannyR

    DannyR Moderator Millennium Member

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    I believe the gun control crapola of 1994 prohibits the manufacture of high capacity tubes. When the supply ran out, that was it. Glock is not going to viloate any Federal laws. Life was great while the supply lasted. No problem replacing springs, followers, baseplates or inserts, but the tubes are controlled by Federal law.
     
  5. WalterGA

    WalterGA Millennium Member

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    "I believe the gun control crapola of 1994 prohibits the manufacture of high capacity tubes"

    Danny, et al, there's nothing in the '94 ban that prohibits Glock or any other manufacturer from manufacturing replacement tubes for warranty service. Other companies do it. Scherer is doing it, but not doing a very good job of it.

    Glock's warranty service personnel aren't of the same caliber as when a certain person who is no longer there worked there.
     
  6. Flexmoney

    Flexmoney

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    Walter,

    What was that guys name...Carrol, Carlos...it escapes me. Anyway, he was awesome.

    Life would be sooo much easier if Glock would make replacemnt tubes. But, you know what would happen...everybody and his brother would be making new mags. I'm sure it would turn into a mess for Glock.

    I wish Scherer would get their mag bodies to work. Any word?
     
  7. DannyR

    DannyR Moderator Millennium Member

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    Walter,

    Glocks written warranty at that time was for one year.;)

    Can Glock or any other company really import replacement hi-cap mag tubes for pre-ban mags? Sounds like it would be an effort to circumvent the law.

    It is my understanding the the warranty department will rebuild pre-bans the best that they can, but there are no more new replacement tubes in Smyrna.

    I know it's disappointing to pay $60.00 to $150.00 for a pre-ban mag and have problems, but that's market price for a $17.00 to $25.00 magazine due to supply and demand.
     
  8. Dead Man's Hand

    Dead Man's Hand No Way to Win

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    DannyR, Walter is 100% right, a pre-ban mag can be replaced with post-ban parts including the tube. Scherer and others are not circumventing the law but rather leaving the responsibility to the consumer. It is against federal law to produce a new large capacity mag, but if you are replacing a pre-ban it is perfectly legal to replace the mag body provided that one is taken out of circulation. I think Glock is ignoring this because of all the people who would take a hammer to their pre-bans and send them into Glock to get a new hi-cap. ;)
     
  9. WalterGA

    WalterGA Millennium Member

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    "Sounds like it would be an effort to circumvent the law."

    Danny: How do you circumvent a law that doesn't exist?

    Also, every Glock that I've bought has a written one-year warranty; however, in practice, heretofore, Glock has repaired Glocks older than one year under warranty. I understand the "lifetime" warranty for GSSF members, but in practice, Glock has always repaired Glocks under warranty,regarless of age, and regardless of membership in GSSF.

    Glock's Warranty Services Department is not of the same quality as it was just a short while back, in my personal opinion, based on personal experience and observations made of posts here on GT.
     
  10. ryucasta

    ryucasta IDPA/IPSC Cuban

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    HTT01,

    Did you try offering to send the old high capacity NFML tube in exchange for a new high capacity FML tube?
     
  11. HTT001

    HTT001 Look! Gun porn!

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    I was trying to send FML for FML. I don't care for a brand new one. I would be happy with the ones I have. I just wanted the plastic by the feedlips reglued or the whole mag refurbished to specs.
     
  12. Bill G Gonzales

    Bill G Gonzales

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    When I checked with Glock about replacing a NFML hi-cap for my model 34 they told me that there was a $20 charge for this 'warranty replacement.' The tech I talked to also said that when the supply of hi-cap tubes was gone Glock wouldn't import anymore. This is a Glock policy it has nothing to do with legality. As WalterGA said, it is perfectly legal for companies to manufacture and import high cap mag tubes for the repair of pre-ban hi-caps.
     
  13. dwestfall

    dwestfall Millennium Member

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  14. Grimsi

    Grimsi Restored member

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    Folks, please stop playing into the "anti's" hands!

    The correct term is: "full capacity magazine" not hi capacity, to use

    their terms is to admit that they (the anti-gun crowd) are in the

    right.

    (once again beating my head against the walls of ignorance and apathy)
     
  15. WalterGA

    WalterGA Millennium Member

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    "once again beating my head against the walls of ignorance and apathy.."

    Take a Paxil. You'll feel better in an hour or two. :)
     
  16. Dead Man's Hand

    Dead Man's Hand No Way to Win

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    If you want to get PC and all, the correct term is "Large Capacity" as this is the official term given to your "Full Capacity" mags by the federal government and the BATF after the 1994 crime bill. ;Q