I just had my second visit to their location in Prescott, AZ. Just as good as the first time, one year ago. I have some hope the locations coming to metro Phoenix will be every bit as good. The manager told me they are to be franchised outlets However, I've got two co-workers, one from Orlando and one from Chicago, that aren't at all enthused based on their hometown experiences. There seems to be some variance in these, possibly due to a corporate store vs. a franchised location? What say you?