Riddle me this folks- my neighbor hired me to take a look at her HP mini 110 netbook- she had obviously gotten the 'personal security' bug and I found over 400 bugs, lots of trojans, Rogues, etc. I ran Superantispyware and got another 200 or so bugs- her husband hadn't set up any antivirus after warranty... So I go into the machine to tune it, but it won't connect to Windows Update, won't update Avast, won't connect to any wireless networks, only goes online with Firefox, etc. So I tell her the registry is corrupt and the best thing to do is to wipe it and reinstall. No big deal, she has just some personal docs on it. I back up her data. I scanned it with Magicaljellybean AND Belarc Advisor- they both come up with the same XP home edition key. The green tag is completely obliterated. I have just about every OEM XP disc, but not HP. I have used a Gateway OEM disc on several HPs in the past, with no problems. I converted it to a USB stick and load away. Everything is going fine, except the XP key is coming back unauthorized. I went online with the manual key system and get told to call HP, who kindly offers to send me recovery discs at S+H. That's fine, but then I'd have to reload the whole shebang (and charge for it). So I decline and call Windows. Punja Pateeb and I are talking, and the line goes fuzzy and disconnects. Punja, my furry curry friend, never calls me back. So I call back and get her sister Nenja Pateeb, she and I talk longer, she tells me to take a picture of the Windows tag and fax it to a number, that I'll get word in 72 hours. Shortly after, my dear Nenja and I are disconnected, she never called back. So I took a nice hi res of the sticker, explained my plight in writing, and faxed the data to the mother ship. It seems odd to me that two separate key finders report the same wrong key. If my customer has to pay, what's the going rate for an XP key these days?