I've been in the tech industry now for 10 years. My first 4 were spent in a worldwide call center for an integrated point of sale and inventory software company. I now work at a hospital and we're in the process of installing a multi-million dollar system. Today I got a call from an end user who said: "I'm getting an error at the novel login screen." I said "huh?" (trying not to laugh) "Uh, that'd be NOVELL login screen..." Sometimes I have to hold my breath just to keep from laughing. I don't want anyone to be offended, but I've heard some funny ones over the years.