Found some plastic in my Mcdonalds burger last night..

Discussion in 'The Okie Corral' started by bearshoegun, Jan 17, 2010.

  1. bearshoegun

    bearshoegun

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    and went to complain to the another manager this morning because I was in the area and she could care less and gave me the number to another manager.

    I told her "you wont even say sorry for the problem that a customer choked on a faulty burger?" all she said was "I was not on shift last night!".

    Damn, talk about customer service going down the friggin drain. I was not looking for sympathy but maybe an apology and to let them be aware of the crap they are selling with plastic in it.

    I still have the plastic (which is blue) and a part of the burger that has blue particles in it that I dug out of the trash after their I gives a damn attitude and I don't really know how to approach this situation?

    I want to just leave it at that but the pissed off side in me says to take this to another level. What would you do?
     
  2. milglock707

    milglock707

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    Contact corporate as they will probably investigate. Most big corporations will bend over backward to prevent these type of things as it can cost them millions.
     

  3. Zonny

    Zonny

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    Freeze the burger. They're gonna want it.
     
  4. raven11

    raven11

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  5. Atlas

    Atlas transmogrifier

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    Or don't.
    I have a friend who purchased a McDonalds cheeseburger in '93 with no condiments, just the bun, cheese, and beef.
    She placed it on a shelf in a storage area, where it sits today.

    It has never shown any sign of decay, has never generated any bad odors.

    She did this because someone told her that this could be done and she wanted to see it for herself.
     
  6. bearshoegun

    bearshoegun

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    In the fridge.
     
  7. 23skidoo

    23skidoo Deceased

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    They're instructed never to utter the words "I'm sorry.". It's not that she doesn't empathize with your problem, she needs the job.
     
  8. JBnTX

    JBnTX 2 Timothy 2:15

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    Lawyer Up!

    You're Rich!:broccoli::banana:
     
  9. 23skidoo

    23skidoo Deceased

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    Which is why they're instructed never to utter the words "I'm sorry.":wavey:
     
  10. bearshoegun

    bearshoegun

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    I had hankering for juicy big mac!
    But I when I took a bite I swore I must of been on crack!

    In the back of my throat what did I find?
    maybe a pickle? ohh no a mouthful of plastic grinds!
     
  11. Ragnar

    Ragnar

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    With all due respect, why should she apologize for something that happened when she was off shift?
     
  12. bearshoegun

    bearshoegun

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    She is part of the McDonald's corporation and as a manager customer service must be somewhere in her code of conduct.

    If I am wrong that she does not represent Mcdonalds as a employee then I am wrong. I guess I expected to much.
     
  13. Fire1

    Fire1

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    Big +1 on this. They will probably send you a bunch of coupons as well. Like everyone above said though, the managers don't care less. I remember working at Mc Donalds about 11 years ago and a customer in a wheel chair fell over backwards on the wheel chair ramp (it's a very steep ramp). I went to help him up and was told by my manager not to help him. The guy was bleeding and I took another step at which point my manager said " The moment you touch him, you're fired". I waited for the ambulance. I understand that this was done because of liability concerns. But I think that if you show concern for people there would be a better result.

    I'm assuming that if the manager had apoligized you would have accepted it and the result would have been different and possibly ended at that.
     
  14. DaGroaner

    DaGroaner Anti-Socialist

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    Does it look like Jesus?
     
  15. The Machinist

    The Machinist Please! Please! No more!

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    Regardless of who did what to whom, you have to remember that the glorious title of McDonald's manager is as far as this lady ever got in life. I guarantee she doesn't care one lick for you or your "dining experience". You shouldn't be surprised.
     
  16. DustyJacket

    DustyJacket Directiv 10-289

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    You could go back, throw a pail of water over the counter, along with some other stuff, then push all the computers/cash registers onto the floor.








    wait, someone has already tried that. They didn't apologize, either......
     
  17. Hummerbike

    Hummerbike

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    Although, it was unfortunate that it happened,no damage occured.

    What are you out other then the cost of a burger?

    The most you can demand is another burger.

    They should have apologized and given you another burger.

    It would be worthwhile to contact the owner and tell him about the poor response you recieved from the manager and let him deal with her.

    That is where they went wrong.

    Most people just want an aknowledgement and an appology.
     
  18. DRZ

    DRZ

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    Ditto
     
    Last edited: Jul 26, 2010
  19. E-2-E

    E-2-E Long Trail

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    Sell it on Ebay
     
  20. Wolfgang

    Wolfgang Millennium Member

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    you had plastic in a hamburger last night and you told them the next morning?