Today I tried to log on to my bank's online site for the first time. After many unsuccessful attempts, I called the bank's phone number regarding online difficulties. It seems that Mozilla will not work ....one must use IE, Netscape or AOL, if you are using Windows. This seems to be also the case with HSN. I finally downloaded Netscape and this worked. Then I ran WebWasher and Purge to make sure all tracks were removed.