I've dealt with this company several times over the past few years. The last two times were a nightmare. Earlier this year, I ordered some M14 repack kits. After being charged for the items and having several weeks pass without receiving my merchandise, I called to inquire on the order's status. The lady who answered was unbelievably rude. I requested a cancellation of the order and a refund. Fortunately, this occurred promptly. A week or so later, the merchandise arrived. I immediately contacted Fred's by e-mail and advised them of their error. I requested either a UPS pick-up or a prepaid shipping label. Never heard a word. I followed up twice more. No reply. My personal honor and ethics will not allow me to keep things that don't belong to me. I returned the erroneous shipment and included a letter again explaining the situation and requesting reimbursement for my shipping expenses. Never heard a word much less receive a check for my shipping costs. Five (5) weeks ago, like an idiot, in retrospect, I placed an order for some targets and 10 Garand clips. Four weeks (5 now) passed since I placed the order and my credit card was charged. Nothing heard and no merchandise received. Their website states that a simple order like that would be shipped within a week. Yeah, right! I tried calling them but got no answer. I wrote them an e-mail and was pleasantly surprised to receive a prompt reply promising shipment last Friday or this past Monday at the latest. UPS ground shipping time from their NC location to my NE Florida location is 3 days. No order received now after 5 weeks. Judge for yourself whether this is a company you want to deal with.