External HD problem

Discussion in 'Tech Talk' started by Generalcarry, Jul 28, 2007.

  1. Generalcarry

    Generalcarry NRA Member

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    I have an external hard drive and when I want to turn if shut it down while the computer is still running, I go to the bottom bar and click the green arrow that says “Safely Remove hardware”. When I left click it I get a “Problem ejecting USB mass storage…try again later”.
    How do I shut off the external hd without messing up any data?
     
  2. srhoades

    srhoades

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    Instead of trying to unmount the mass storage driver, try the actual drive. I believe if you double click the mass storage driver it will expand to show the drive.
     

  3. Generalcarry

    Generalcarry NRA Member

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    I get the same message to Try Later...
     
  4. Tennessee Slim

    Tennessee Slim Señor Member CLM

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    No damage will come to the drive from disregarding the “Safely Remove Hardware” applet and simply snatching the USB plug out of the PC. If you’re running write-behind caching, that could cause some loss of data but you can preclude that possibility by 1) disabling write-behind caching or 2) waiting until the disk activity light has been quiet for several seconds before unplugging.
     
  5. WhatYouWant

    WhatYouWant Duh!

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    I normally get the "unable to disconnect" message when I have a window open to that drive. Or, if you have a file open from the drive as well.