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E-mail from Costco / Rhino Metals re: Bighorn safe security issue

Discussion in 'The Okie Corral' started by Ironbar, Jun 22, 2012.

  1. Ironbar

    Ironbar

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    Just got this email from Costco and Rhino Metals today:



    June 22, 2012

    Important Security Announcement

    Dear Costco Member:

    Costco’s records indicate that you purchased a Bighorn gun safe between July 2009, and June 2012. We hope you are enjoying the quality of your Bighorn safe, and we appreciate your trust and loyalty to our products.

    As part of our ongoing quality control program, Rhino Metals, Inc. has determined that certain models and serial numbers of these safes are vulnerable to a particular type of attack that we feel you should be protected against. We have developed a simple remedy that only takes a few minutes.

    If your safe is one of the models listed below and falls with the serial number or purchase date ranges indicated below, your safe requires this remedy to eliminate the vulnerability.

    Model Costco Item No. Last 8 digits of serial number
    Bighorn Classic 19ECB 569035, 576060 11040001-11040850, 11050001-11051100, 11060001-11060070,11090001-11091108,11101009-11103224, 11120001-11123506, 12010001-12011295, 12030001-12030340
    Bighorn Classic 24ECC 509685, 512388 All
    Bighorn Classic 32ECC 510937, 512295 All
    Bighorn Classic 5928EC 443784 All
    Bighorn Classic 5928ECBS 603783 All
    Bighorn Classic 5928ECBS-L 664318 All
    Bighorn Classic 5928ECC 533512, 536926 All
    Bighorn Classic 5928ECC-SPL 533512, 536926 All
    Bighorn 6030 399366 10020001-10020210, 10050001-10050060, 11010001-11010220, 11040001-11040260, 11060001-11060210, 11090001-11090260, 12010001-12010210, 12020001-12020260
    Bighorn 6039 399367, 443071, 594655 10050001-10050040, 11030001-11030210,11070001-11070210, 11090001-11090240
    Bighorn 7144 399370, 594653 10050001-10050100, 10100001-10100039, 10110040-10110200, 11030001-11030100, 11070001-11070200, 11110001-11110200, 12010001-12010200

    If your safe serial number falls within any of these number ranges, please visit http://www.rhinosafe.com/pe12.php for more information. You may also call our consumer support team at 888-751-4244, 24 hours a day/ 7 days a week.

    We are ready to assist you with any questions you have regarding this letter. When contacting consumer support, please have your safe serial number available to help speed the registration process. Once registered, we will send you, free of charge, the necessary part along with installation instructions.

    Please pass this letter on to any person to whom the safe may have been sold or given. For continued security, we urge you to take advantage of this product improvement program and apologize for any inconvenience. We thank you for supporting the Bighorn safe brand.

    Sincerely,

    Rhino Metals, Inc.



    http://www.rhinosafe.com/pe12.php


    Damn, mine is apparently one with a security issue. Filled out the online form, and they're sending me the fix instructions.
     
  2. Don H

    Don H

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    Do yourself a favor, sell the Rhino safe and get a quality safe.
     

  3. eracer

    eracer Where's my EBT?

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    What qualifies you to make that statement?

    Interior Features:

    • Thick quality automotive grade upholstery
    • 30.65 Cubic feet
    • Holds up to 51 long guns
    • Adjustable shelving
    • Two full-width top shelves
    • Predrilled for anchoring to the floor
    • Predrilled for dehumidifier
    Security Features:

    • External hinge door, fully opening provides greater access than internal hinged designs
    • 5.75” thick door
    • UL® RSC security rating
    • Heavy bodied construction – 1050 lbs.
    • UL® rated electronic-lock
    • 3 layer armored hard plate to protect the lock
    • Spring loaded re-locker keeps safe secure if lock is tampered with or removed
    • Massive 1.5” diameter locking door bolts
    • 14 total locking door bolts, 3 way active
    Fire Protection:

    • 1050 lbs. - 70 minute/1200 degree F fire protection
    • Expandable door seal – helps keep out smoke and heat
    • Fully lined, no uncovered hot spot areas like internal hinge design


    Nothing wrong with those specs in a <$2,000 safe.
     
    Last edited: Jun 25, 2012
  4. larry_minn

    larry_minn Silver Member Millennium Member

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    While I wouldn't trade mine for it. Its a heck of a lot better then the closet most folks use. (with no lock on door)
    I would bet it stops 90% of folks. I.E. service personal who get into your house/apt for work and grab what they can/or smash in/grab what they saw earlier. Dedicated folks will get into any mass produced "gun safe" A $30 grinder (and of course nearby plug in) will get into most before 2nd blade.
     
  5. Don H

    Don H

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    ................
     
    Last edited: Mar 5, 2014
  6. Don H

    Don H

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    I agree that pretty much any safe is better than the closet.
     
  7. PPinesRon

    PPinesRon

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    Hey, thanks. I didn't get the letter, but my safe came under the announcement. I'm guessing my kid's safe is affected also, as we bought both about the same time.

    Thanks again (from my kid also, I'm sure).
     
  8. eracer

    eracer Where's my EBT?

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    I bow to your superior knowledge. Still, any pro can get into any mid-priced safe in a short period of time. Agreed? I mean, a plasma cutter will make short work of anything, right?

    I bought the Big Horn because it will defeat the casual thief. My alarm system, provides another layer of protection. I know the door isn't 5" thick, but it is 10ga. steel, and that should defeat an amateur thief.

    I couldn't afford a $4K safe (I know, I know - what are my guns worth?) but again, I'm concerned about the thief who breaks in, sees a safe, hears the alarm going off, and says, no way I'm going after the contents of THAT!

    Hopefully, he won't have a big sledgehammer and a halligan with him, and won't know what you know....:wavey:

    Also - what is the UL RSC rating? Bottom of the barrel?
     
    Last edited: Jun 26, 2012
  9. BoyCanShoot

    BoyCanShoot

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    Does anyone know what piece(s) or components Rhino is replacing or amending on these safes? I'm not interested in knowing the vulnerability, just curious about their offered remediation.
     
  10. Don H

    Don H

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    ...............
     
    Last edited: Mar 5, 2014
  11. holesinpaper

    holesinpaper

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    Still just a RSC. Give me demo saw and 10 minutes and I'm in, and I've never played a locksmith on TV.
     
  12. Don H

    Don H

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    Hell, you might as well use TNT! You ever used a demo saw on concrete, makes one hellacious cloud! I can see a burglar using a loud a$% gas demo saw to cut open a concrete safe in a confined area. :rofl:




    .
     
    Last edited: Jun 27, 2012
  13. eracer

    eracer Where's my EBT?

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    Thank you for your thoughtful and detailed explanation of things.

    I'm stuck with what I bought, but when I move the safe to its new home (my new home) in a year, I will refer back to this page in order to maximize its effectiveness.

    I still find it mind-boggling to believe that someone could use a crowbar to open my safe, but sometimes the truth is simply the truth...
     
  14. DustyJacket

    DustyJacket Directiv 10-289

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    Thanks - mine is subject to the recall.

    It was the best I could afford ($550).

    There was a much better one in another store on clearence, but it was gone once I got the money.

    I'd love to afford a better safe but cannot. So this is better than locked aluminum gun boxes cabled to a bedframe....... or those 1 cubic foot safes I used.
     
  15. FAS1

    FAS1

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    I'm curious as well. Anyone know?
     
  16. DustyJacket

    DustyJacket Directiv 10-289

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    All it says is that you need a scredriver and an adjustable wrench.

    I assume we will be taking off the back of the door and adding some sort of reinforcement. Maybe to the bolts? or .......
     
  17. PPinesRon

    PPinesRon

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    I received the part today. It's the center shaft. Takes 5-10 minutes to replace with an adjustable wrench and Phillips screwdriver. Directions are simple and easy to follow, though, not listed, you'll need lithium (or equivalent) grease for the shaft (it's on the original shaft).
     
  18. DustyJacket

    DustyJacket Directiv 10-289

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    Got mine today, as well.

    Only difference I see id=s the end is squared off instead of flat on 2 sides....
     
  19. Ironbar

    Ironbar

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    Hmmm, still haven't gotten mine yet. May have to call them.
     
  20. captdreifus

    captdreifus aSun666

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    Resurrecting old thread...


    Has anyone else encountered a safe that does not remained locked? I swear I turn the handle all the way in the morning and when I come home its unlocked...(no one else has combo)

    Thanks.