I got a gift over christmas that was missing a part. I was able to get a spare nut to throw on top and it works but it's ugly. Long story short I called Kuhn Rikon and they are sending it out right away. The lady on the phone sounded way cuter then anyone I have ever talked to at Dillon or Hornady. So Hornady and Dillon need to start screening the phone people a little better. Of course it is for a spice grinder but thats not important. We should all demand better from Hornady and Dillon. At least with Lee we have a 1/5 chance of getting a owner. They get a pass on this one.