I am getting excellent signal strength ( netgear ) but when I try to get on the internet the home page doesn't load all the way. The tool bar and favorites are there but nothing else. The wireless is working as a relative gets on the internet fine with his laptop. BTW, the Dell had no problem until my son loaned it to his mom. When we got it back a wek or so later it would not connect. Asking her if she did anything would be a waste of time Any suggestions?